After Your Stay

I left something behind at my Kasa. How can I retrieve it?

We're sorry to hear that you left something behind at check out. Our team is committed to doing our very best to reunite you with your lost item. In order f...

Where can I buy an item featured in my Kasa?

We are thrilled you enjoyed our furnishings or stocked items! Please reach out to let us know which item you are interested in purchasing, and we’ll do ou...

How do I request my receipt or invoice?

If you booked through Kasa directly, you can view your receipt by accessing your Virtual Front Desk, then selecting "Documents" at the top of the page...

How do I check out?

Our standard check-out time is 11 a.m. local time. If you need a bit more time before heading out, please contact us the day before your departure for a late ch...