Booking Questions

Kasa is designed for anyone seeking a comfortable and reliable place to stay, with flexible booking options for all lengths of stay. Our guests include fam...

In addition to our own website, kasa.com, we partner with many popular booking platforms, including Airbnb, Expedia, and Booking.com. When you book through kasa...

Kasa offers both weekly and monthly rates. Discounts for long term stays are automatically applied and reflected on your booking platform for stays longer than ...

Thank you for requesting a tour of your Kasa! At this time, we have limited availability to provide in-person tours. Please refer to the pictures on the listing...

We want your stay to be as convenient as possible, which is why many of our Kasas include parking options!How can I find out if my Kasa has parking? Check ...

Kasa loves furry friends! While many Kasa properties are pet-friendly, please check the listing of the specific property you are planning to book to determine t...

If you booked your reservation directly through Kasa’s website, you will be charged the full reservation amount at the time of booking. All rates on ...

While we'd love to host you, we understand that plans change. Please reach out to Kasa directly at +1 (650) 451-3444 or by email if you need to cancel ...

The registered guest must be 21 years of age or older when booking directly with Kasa. Proof of identity and age is required for check-in. Guests must be 21 or ...

Kasa does provide a Pack 'n Play upon request — pending availability — to provide a place for infants and toddlers to sleep. Kasa does not store...

Most Kasa apartments come with a Smart TV and Sling TV subscription as an alternative to cable, allowing guests to stream their favorite news programs, movies, ...

All Kasas feature high-speed WiFi, fresh linens, and bathroom amenities, allowing you to make Kasa your home on the road for a couple of nights -- or for a few ...

Our bathroom amenities include hand soap, shampoo, conditioner, body wash, hairdryers, a box of Kleenex, and fluffy towels. Toothpaste, toothbrushes, and m...

Our guests are valued members of the surrounding community, and the standards below safeguard everyone’s safety and security and ensure mutual respect. To...

Our standard check-in time is 4 PM and our standard check out time is 11 AM. Requests for early check-in or late check-out may be honored based on availability....

Thank you for your interest in booking Kasa for your group travel! Please see our FAQ below. For any additional questions, kindly reach out to our team by email...

We would love the opportunity to host you. The fastest and easiest way to make a new reservation with Kasa is to visit our website at kasa.com. On our website, ...

Each confirmed reservation will be assigned a confirmation code, a unique identifier for your reservation. This confirmation code is used for your log-in to the...

You can be confident that you're getting both quality and value when you choose Kasa for your group or corporate stays. Setting up a rate program is a breez...