How do the locks work?
Kasa uses electronic door locks. To activate the keypad, please press anywhere on the keypad. Then enter your unique code found in on your Virtual Front Desk or check-in instructions. These locks should lock automatically after a certain period of time has passed.
If you are having issues with your check-in, please reach out to our 24/7 Guest Experience Team by emailing reservations@kasa.com, or text or WhatsApp us at 650-451-3444.